Ulwazi kufuneka lulungiswe phambi kophicotho lwenkqubo ye-ISO9001

ISO9001:2015 Inkqubo yoLawulo loMgangatho:

Icandelo 1. Ulawulo lwamaxwebhu kunye neerekhodi

1. I-ofisi kufuneka ibe noluhlu lwawo onke amaxwebhu kunye neefomu ezingabhalwanga zeerekhodi;

I-2.Uluhlu lwamaxwebhu angaphandle (ulawulo lwekhwalithi, imigangatho enxulumene nomgangatho wemveliso, amaxwebhu obugcisa, idatha, njl.), ngakumbi amaxwebhu emithetho enyanzelekileyo yesizwe kunye nemimiselo, kunye neerekhodi zokulawula nokusabalalisa;

3. Iirekhodi zokusasazwa kwamaxwebhu (ezifunekayo kuwo onke amasebe)

4.Uluhlu lwamaxwebhu alawulwayo kwisebe ngalinye.Kubandakanya: incwadana yemigaqo esemgangathweni, amaxwebhu enkqubo, amaxwebhu axhasayo avela kumasebe ahlukeneyo, amaxwebhu angaphandle (esizwe, amashishini, kunye neminye imigangatho; izinto ezinempembelelo kumgangatho wemveliso, njl.);

5. Uluhlu lweerekhodi ezisemgangathweni zesebe ngalinye;

6. Uluhlu lwamaxwebhu obugcisa (imizobo, iinkqubo zenkqubo, iinkqubo zokuhlola, kunye neerekhodi zokusasazwa);

7.Zonke iindidi zamaxwebhu mazijongwe ngokutsha, zivunywe, zifakwe nomhla;

8.Isiginitsha zeerekhodi ezahlukeneyo zomgangatho kufuneka zizaliswe;

Icandelo 2. Uphononongo loLawulo

9. Isicwangciso sokuphonononga ulawulo;

10."IFomu yokuSayina" ukulungiselela iintlanganiso zokuphonononga abaphathi;

11. Iirekhodi zokuphonononga ulawulo (iingxelo ezivela kubameli bolawulo, iintetho zengxoxo ezivela kubathathi-nxaxheba, okanye izinto ezibhaliweyo);

12. Ingxelo yophononongo lwabalawuli (jonga “uXwebhu lweNkqubo” kumxholo);

13. Izicwangciso zolungiso kunye nemilinganiselo emva kophononongo lolawulo;Iirekhodi zamanyathelo okulungisa, othintelo kunye nokuphucula.

14. Ukulandelela kunye nokuqinisekisa iirekhodi.

Icandelo3.Uphicotho lwangaphakathi

15. Isicwangciso sophicotho-zincwadi lwangaphakathi lonyaka;

16. Isicwangciso sophicotho lwangaphakathi kunye neshedyuli

17. Ileta yokuqeshwa kwenkokeli yeqela lophicotho-zincwadi lwangaphakathi;

18. Ikopi yesiqinisekiso sesiqinisekiso selungu lophicotho-zincwadi lwangaphakathi;

19 imizuzu yentlanganiso yokuqala;

20. Uluhlu lokutshekisha uphicotho-zincwadi lwangaphakathi (iirekhodi);

21. Imizuzu yentlanganiso yokugqibela;

22. Ingxelo yophicotho-zincwadi lwangaphakathi;

23. Ingxelo yokungangqinelani kunye nerekhodi yokuqinisekisa yamanyathelo okulungisa;

24. Iirekhodi ezifanelekileyo zohlalutyo lwedatha;

Icandelo4.Iintengiso

25. Iirekhodi zokuphononongwa kwekhontrakthi;(Oda uphononongo)

26. Iakhawunti yomthengi;

27. Iziphumo zovavanyo lokwaneliseka kwabathengi, izikhalazo zabathengi, izikhalazo, kunye nolwazi lwempendulo, iincwadi ezimileyo, iirekhodi, kunye nohlalutyo lwamanani ukufumanisa ukuba iinjongo zomgangatho ziphunyeziwe;

28. Emva kweerekhodi zenkonzo yokuthengisa;

Icandelo5.Ukuthengwa kwempahla

29. Iirekhodi zovandlakanyo lwababoneleli abafanelekileyo (kubandakanywa neerekhodi zovavanyo lwee-arhente ezinikezela ngeenkonzo zangaphandle);Kwaye izixhobo zokuvavanya ukusebenza konikezelo;

30. I-akhawunti yomgangatho wokuvandlakanywa komniki-nkonzo (zingaphi izinto ezithengiweyo kumboneleli othile, nokuba ngaba zifanelekile), uhlalutyo lweenkcukacha-manani zomgangatho wokuthengwa kwempahla, nokuba ngaba iinjongo zomgangatho ziphunyeziwe;

31. Ileja yokuthenga (kubandakanywa neleja yemveliso yangaphandle)

32. Uluhlu lokuthengwa kweempahla neenkonzo (kunye neenkqubo zokuvunywa);

33. Ikhontrakthi (ngokuxhomekeke ekuvunyweni kwentloko yesebe);

Icandelo 6. ISebe loGcino-mpahla kunye noLungiselelo

34. Iakhawunti eneenkcukacha yemathiriyeli ekrwada, iimveliso ezigqityiweyo, kunye neemveliso ezigqityiweyo;

35. Ukuchongwa kwemathiriyeli ekrwada, iimveliso ezigqityiweyo, kunye neemveliso ezigqityiweyo (kubandakanywa ukuchongwa kwemveliso kunye nokuchongwa kwemeko);

36. Iinkqubo zokungena nokuphuma;Okokuqala kulawulo, kuqala.

Icandelo7.iSebe elisemgangathweni

37. Ukulawulwa kwezixhobo zokulinganisa ezingahambelaniyo kunye nezixhobo (iinkqubo zokulahla);

38. Iirekhodi zolungelelwaniso lwezixhobo zokulinganisa;

39. Ukugqibelela kweerekhodi ezisemgangathweni kwindibano yocweyo nganye

40. Ileja yegama lesixhobo;

41. I-akhawunti eneenkcukacha yezixhobo zokulinganisa (ekufuneka ibandakanye ubume boqinisekiso lwesixhobo sokulinganisa, umhla wokungqinisisa, nomhla wovavanyo kwakhona) kunye nokugcinwa kwezatifikethi zokuqinisekisa;

Icandelo 8. Izixhobo
41. Uluhlu lwezixhobo;

42. Isicwangciso sesondlo;

43. Iirekhodi zokulondolozwa kwezixhobo;

44. Iirekhodi zokuvunywa kwezixhobo zenkqubo eyodwa;

45. Ukuchongwa (kubandakanywa ukuchongwa kwezixhobo kunye nokuchongwa kwemfezeko yezixhobo);

Icandelo 9. Imveliso

46. ​​Isicwangciso semveliso;kunye neerekhodi zokucwangcisa (intlanganiso) zokuphunyezwa kweenkqubo zemveliso kunye neenkonzo;

47. Uluhlu lweeprojekthi (incwadi emileyo) ukugqiba isicwangciso semveliso;

48. Iakhawunti yemveliso engahambelaniyo;

49. Iirekhodi zokulahlwa kweemveliso ezingahambelaniyo;

50. Iirekhodi zokuhlolwa kunye nohlalutyo lweenkcukacha-manani zeemveliso ezigqityiweyo kunye nezigqityiweyo (ukuba izinga lokufaneleka lihlangabezana neenjongo zomgangatho);

51. Imithetho eyahlukeneyo kunye nemimiselo yokukhusela imveliso kunye nokugcinwa, ukuchongwa, ukhuseleko, njl.

52. Izicwangciso zoqeqesho neerekhodi zesebe ngalinye (uqeqesho lweteknoloji yeshishini, uqeqesho lokwazisa ngomgangatho, njl. njl.);

53. Amaxwebhu okusebenza (imizobo, iinkqubo zenkqubo, iinkqubo zokuhlola, iinkqubo zokusebenza kwisiza);

54. Iinkqubo eziphambili kufuneka zibe neenkqubo zenkqubo;

55. Ukuchongwa kwesiza (ukuchongwa kwemveliso, ukuchongwa kwemeko, kunye nokuchongwa kwezixhobo);

56. Izixhobo zokulinganisa ezingangqinisiswanga aziyi kuvela kwindawo yokuvelisa;

57. Uhlobo ngalunye lwerekhodi yomsebenzi wesebe ngalinye kufuneka lubotshelelwe lube ngumqulu ukuze lufumaneke lula;

Icandelo 10. Ukuhanjiswa kweMveliso

58. Isicwangciso sonikezelo;

59. Uluhlu lokuhanjiswa;

60. Iirekhodi zovavanyo zeqela lezothutho (ezikwaqukwe kuvavanyo lwababoneleli abafanelekileyo);

61. Iirekhodi zeempahla ezifunyenwe ngabathengi;

Icandelo 11. ISebe loLawulo lwaBasebenzi

62. Iimfuno zemisebenzi kubasebenzi bezithuba;

63. Iimfuno zoqeqesho zesebe ngalinye;

64. Isicwangciso soqeqesho sonyaka;

65. Iirekhodi zoqeqesho (kubandakanywa: iirekhodi zoqeqesho lomphicothi-zincwadi wangaphakathi, umgaqo-nkqubo osemgangathweni kunye neerekhodi zoqeqesho olunenjongo, iirekhodi zoqeqesho lolwazi olusemgangathweni, iirekhodi zoqeqesho lwamaxwebhu olawulo lwesebe, iirekhodi zoqeqesho lwezakhono, iirekhodi zoqeqesho lwabahloli, zonke zineziphumo zovavanyo novavanyo oluhambelanayo)

66. Uluhlu lweentlobo zemisebenzi eyodwa (evunywe ngabantu abafanelekileyo kunye nezatifikethi ezifanelekileyo);

67. Uluhlu lwabahloli (abaqeshwe ngumntu ofanelekileyo kwaye bachaza uxanduva lwabo kunye namagunya);

Icandelo 12. Ulawulo lokhuseleko

68. Imithetho nemigaqo yokhuseleko eyahlukeneyo (efanelekileyo kwisizwe, kwimizi-mveliso nakwimigaqo yoshishino, njl. njl.);

69. Uluhlu lwezixhobo zokucima umlilo kunye nezixhobo;